Wally Bock at Three Star Leadership mentions in "Your Concerns Are Their Concerns" how less and less people will really tell you what they think the more you move up the hierarchy.
I just had to quote this paragraph, both because I believe that's it's true and because I love the way Wally formulates it:
I just had to quote this paragraph, both because I believe that's it's true and because I love the way Wally formulates it:
The higher you move up the hierarchy the more people tell you what you want to hear, filter the information that you get, and avoid telling you unpleasant truths. The natural human reaction to this is to believe that everyone agrees with you and that you're doing a great job, even when they hate you, think you're a jerk and think the place would be better off with Krusty the Clown at the helm.
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